Delivery and Returns
Free worldwide delivery & 30 day returns
✓ Free worldwide delivery
✓ We've shipped to over 100 countries
✓ Same day delivery and collections available
Free worldwide delivery on all orders!
UK, Europe and Rest of the World: Free delivery on all orders
Delivery time: 2-6 working days via DPD (UK) or DHL (International). Tracking will be sent to your email upon dispatch.
Shipping cut-off time: UK 5pm, International 4pm
All orders placed at IntelligentNetworking.co.uk come with free worldwide delivery - no minimum spend!
We can ship to virtually any address in the world and have already shipped to over 5,000 customers in over 100 countries.
We understand that IT hardware is often urgent, so if you would like to request same day delivery, pre 10am or pre 12pm, please call +44(0) 1423 803004.
Delivery time: 2-6 working days via DPD (UK) or DHL (International). Tracking will be sent to your email upon dispatch.
Shipping cut-off time: UK 5pm, International 4pm
All orders placed at IntelligentNetworking.co.uk come with free worldwide delivery - no minimum spend!
We can ship to virtually any address in the world and have already shipped to over 5,000 customers in over 100 countries.
We understand that IT hardware is often urgent, so if you would like to request same day delivery, pre 10am or pre 12pm, please call +44(0) 1423 803004.
Delivery Feedback
What our customers say
“I managed to find a very competitively priced network switch and placed my order. Payment and shipping was very quick. The product was as described and works correctly.”
Mark
“I placed my order on Friday, it was built on Monday, then arrived on Tuesday. No issues at all, it was a very smooth process of ordering with them."
James
“Swift delivery of the correct product which worked perfectly. Will definitely use again."
Neil
“I've bought several pieces of equipment from Intelligent
Networking and I can't commend them enough...
Of the items that I have bought, the delivery has been super speedy, everything has been really well packaged and despite the equipment being refurbished, it also comes with a three year next business day warranty.“
Tom
“After a lot of researching, I decided to purchase my HP Z600 from Intelligent Servers largely due to them having 3 year hardware warranty with the system despite it being refurb (most only offer 3-6 months if any).
The system arrived in less than 48 hours after purchase and was extremely well packed for its journey.”
Dave
30 Day No Quibble Returns
You may cancel/return any items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (e.g. you received an incorrect or defective item).
You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 3 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (1 business day UK 2-3 business days Europe).
If you need to return an item, please contact us at RMA@intelligentservers.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 3 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (1 business day UK 2-3 business days Europe).
If you need to return an item, please contact us at RMA@intelligentservers.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Return My Order
Please get in touch with our helpful RMA team
if you require a warranty claim
if you require a warranty claim
Delivery and Return FAQs
How much does shipping cost?
Shipping is FREE! We're one of the only IT hardware suppliers who offer free worldwide shipping on all of our website orders!
How long will it take for my order to arrive?
We aim to get all orders dispatched within one working day. Where you are located will affect shipping times. Most of our UK orders arrive the next working day. Orders shipping to Europe usually take 3-4 working days and worldwide shipping can take up to 7 days.
We use DPD (UK) or DHL (International) and tracking will be sent to your email upon dispatch.
If you need your order urgently, please get in touch with our sales team before placing an order and we will do all we can to get your IT hardware to you as quickly as possible!
We use DPD (UK) or DHL (International) and tracking will be sent to your email upon dispatch.
If you need your order urgently, please get in touch with our sales team before placing an order and we will do all we can to get your IT hardware to you as quickly as possible!
Do you offer next day, same day, weekend, pre 10am or pre 12pm shipping?
Yes! We fully understand that many IT hardware purchases are mission critical and can accommodate next day, same day, weekend, pre 10am or pre 12pm shipping options for a surcharge on most of our stock.
Please get in touch with our five-star rated sales team before placing an order to arrange this at sales@intelligentnetworking.co.uk or call +44(0) 1423 803004.
Please get in touch with our five-star rated sales team before placing an order to arrange this at sales@intelligentnetworking.co.uk or call +44(0) 1423 803004.
Do you ship internationally?
Yes, we do! We’ve shipped to hundreds of countries worldwide and over 25% of our orders ship outside of the UK. We offer worldwide free shipping.
Can I collect my order?
Of course! If you would like to collect your order from our warehouse in Harrogate, please provide this information within the delivery notes when paying for your order. You can then email sales@intelligentnetworking.co.uk to arrange a collection time. Please do not arrive without arranging a time as your order may not be ready for collection.
Our warehouse address is Unit B3A, Crimple Court, Hornbeam Square North, Harrogate, HG2 8PB.
Our warehouse address is Unit B3A, Crimple Court, Hornbeam Square North, Harrogate, HG2 8PB.
Will I have to pay import fees if my order is shipping outside the UK?
As the buyer you are responsible for paying import duties and any applicable taxes, including clearance and local taxes, once the shipment has arrived at the specified destination.
If you would like an estimate for how much you will be asked to pay, please get in touch with our team before placing your order.
If you would like an estimate for how much you will be asked to pay, please get in touch with our team before placing your order.
Can I amend or cancel an order once it has been placed?
Once you have placed an order with us, our team works hard to make sure we are promptly starting to pack and process your order. If you need to change or cancel your order, please call us on 01423 803004 immediately and we will always make your changes as long as the item has not already left our warehouse.
If you are unhappy with your item(s) or no longer require them, you are welcome to send them back for a full refund within 30 days of receipt.
If you are unhappy with your item(s) or no longer require them, you are welcome to send them back for a full refund within 30 days of receipt.
How can I return my order?
You may cancel/return any items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error.
If you need to return an item, please contact us at RMA@intelligentservers.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If you need to return an item, please contact us at RMA@intelligentservers.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.